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Terms & Conditions

Welcome to Sistren Haven. By accessing or using this website, you agree to be bound by the following terms and conditions, which govern your use of our services, content, and materials.

 

 

1. Professional Disclaimer

 

 

All content and services provided by Sistren Haven are intended for educational and informational purposes only and do not constitute or replace medical, psychiatric, psychological, or other professional advice, diagnosis, or treatment. Engaging with this site does not establish a therapist-client relationship.

 

 

2. No Emergency Services

 

 

Sistren Haven is not a crisis center. If you are in danger or need emergency support, please call 911 or go to your nearest emergency room. You may also contact the National Domestic Violence Hotline at 1-800-799-SAFE (7233) or text “START” to 88788.

 

 

3. Intellectual Property

 

 

All logos, designs, content, documents, and materials shared through this site are the intellectual property of Sistren Haven and may not be reproduced, distributed, or repurposed without written consent.

 

 

4. User Conduct

 

 

Users agree to engage respectfully with this site and its representatives. Any abusive, threatening, or harmful behavior—digitally or otherwise—will result in immediate termination of access to our services and potential legal action.

 

 

5. Confidentiality

 

 

While we prioritize privacy, please note that communications through this website, including contact forms or emails, are not encrypted and should not be used to share sensitive health information. We encourage secure platforms (such as HIPAA-compliant portals) for all protected communications.

 

 

6. Payment & Refund Policy

 

 

All payments for services are due prior to or at the time of service. Sistren Haven does not offer refunds for services rendered. Cancellations require 24-hour notice to avoid full session charges.

 

 

7. LMSW Supervision Terms

 

 

Sistren Haven offers professional clinical supervision to LMSWs working toward their LCSW licensure. Supervision is provided by a qualified LCSW in accordance with state licensing board requirements.

 

  • Scheduling: Supervision must be scheduled in advance. Individual and group supervision options are available.

  • Attendance: Consistent attendance is required. Missed sessions without 24-hour notice will be billed at the full rate.

  • Documentation: LMSWs are responsible for tracking their clinical hours. Signed verification forms will only be provided after sessions are completed and payments are up to date.

  • Boundaries: Supervision is a professional, structured space. Personal therapy is not provided within supervision unless a separate agreement is made.

  • Termination: Either party may terminate the supervision agreement with proper notice. Refunds will not be given for unused hours unless there is an error or issue on the supervisor’s part.

 

 

By enrolling in supervision services through Sistren Haven, LMSWs acknowledge that they understand and agree to these terms.

 

 

8. Modifications

 

 

Sistren Haven reserves the right to modify these terms and conditions at any time. Updates will be posted on this page and will take effect immediately upon publication.

 

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these terms.

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